Frequently asked questions
FAQ
What is Magnagaea Coffee?
What is Magnagaea Coffee?
Magnagaea is a specialty coffee company that grows, processes, roasts, and curates its own single origin coffees from Costa Rica village in Ginebra, Valle del Cauca, Colombia. We follow a true seed-to-cup philosophy.
What does “specialty coffee” mean?
What does “specialty coffee” mean?
Coffee graded 80+ on the Specialty Coffee Association’s 100-point scale. It represents exceptional quality, traceability, and sustainability.
Where do your coffees come from?
Where do your coffees come from?
From our farm in Costa Rica, Ginebra, Valle del Cauca, Colombia.
Is your coffee from Costa Rica the country?
Is your coffee from Costa Rica the country?
No — it’s from a village in Colombia with the same name.
What is single-origin coffee?
What is single-origin coffee?
Coffee from a single farm or region, showcasing local flavor.
What makes Valle del Cauca coffee unique?
What makes Valle del Cauca coffee unique?
Volcanic soil, high altitude (1,600–1,900 masl), and tropical climate deliver vibrant acidity and depth.
How are your coffees roasted?
How are your coffees roasted?
Small-batch, light to medium, to highlight sweetness and terroir.
What roast levels do you offer?
What roast levels do you offer?
Only light to medium — to preserve origin character.
How fresh is your coffee?
How fresh is your coffee?
Roasted weekly. Shipped within 48h. Roast date on the bag.
How should I store coffee?
How should I store coffee?
Airtight container, room temp, away from light/moisture.
How should I brew your coffee?
How should I brew your coffee?
Best: pour-over, French press, or espresso.
What grind size should I choose?
What grind size should I choose?
Choose based on your brew method. We offer ground or whole bean.
What processing methods do you use?
What processing methods do you use?
Washed (clean), Honey (sweet), Natural (fruity), Experimental (anaerobic, carbonic maceration, special yeasts).
Which process should I try?
Which process should I try?
Natural = wild & fruity
Honey = round & sweet
Washed = crisp & clean
Which process yields the sweetest coffee?
Which process yields the sweetest coffee?
Natural and honey — because of fruit/mucilage fermentation.
Which process is best for espresso?
Which process is best for espresso?
Natural or honey — richer body and sweetness.
Are experimental processes safe?
Are experimental processes safe?
Yes, when done with control and hygiene.
Does a process define coffee quality?
Does a process define coffee quality?
No. Quality also depends on variety, terroir, and harvest.
Is your coffee ethically sourced?
Is your coffee ethically sourced?
Yes — we grow it ourselves with sustainable practices.
Is your coffee organic?
Is your coffee organic?
Not certified, but it’s shade-grown and chemical-free.
Do you offer subscriptions?
Do you offer subscriptions?
Yes — flexible and cancelable anytime.
Can I give your coffee as a gift?
Can I give your coffee as a gift?
Yes — gift cards and subscriptions available.
Do you offer decaf?
Do you offer decaf?
Not yet — coming soon.
Do you ship internationally?
Do you ship internationally?
Yes — we ship worldwide.
Do you deliver to rural areas?
Do you deliver to rural areas?
Yes — reliable couriers and updates provided.
What is your return policy?
What is your return policy?
Unopened returns accepted within 7 days. No returns on opened bags.
Is online payment secure?
Is online payment secure?
Yes — encrypted systems, no stored card data.
Are prices final?
Are prices final?
Yes — no hidden fees. Shipping shown at checkout.
Do you offer cash on delivery?
Do you offer cash on delivery?
Not yet — under development.
Do you have physical stores?
Do you have physical stores?
No — we attend pop-ups and offer pick-up points.
What if I have slow internet?
What if I have slow internet?
Our website works on low-speed and mobile connections.
How can I learn more about brewing?
How can I learn more about brewing?
Check our brew guides, blog, and social media.
Are there disadvantages to drinking coffee?
Are there disadvantages to drinking coffee?
Yes — possible: anxiety, insomnia, digestion issues, muscle loss, dependence, high blood pressure, fast heartbeat, fatigue, frequent urination, and heartburn.